Postmasters & Mail Superintendents

Also Called: Distribution Operation Supervisor (SDO), Distribution Operations Manager, Postmaster, Remote Encoding Center Manager

What Postmasters & Mail Superintendents do

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

  • Monitor employees' work schedules and attendance for payroll purposes.
  • Organize and supervise activities, such as the processing of incoming and outgoing mail.
  • Resolve customer complaints.
Industry Areas:

Finance and Business Transportation

Expand For Additional Details

Work Context

  • Contact With Others
  • Face-to-Face Discussions
  • Time Pressure
  • Electronic Mail
  • Telephone

Tools

  • Franking or postage machines
  • Postal scales
  • Bar code reader equipment
  • Tape measures
  • Scanners

Technology

Data base user interface and query software
Collection Point Management System CPMS
Data entry software
Presentation software
Microsoft PowerPoint
Human resources software
Personnel management software
Personnel scheduling software

The Education & Training You Need

Skills

  • Active Listening
  • Coordination
  • Reading Comprehension
  • Social Perceptiveness
  • Speaking

Knowledge

Business
management
customer service
Safety and Government
public safety and security
law and government
Arts and Humanities
English language
Manufactured or Agricultural Goods
manufacture and distribution of products

Education

  • 62% High school diploma or equivalent
  • 13% Bachelor's degree
  • 11% Some college, no degree

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Enterprising (Persuader)
  • Social (Helper)

Work Styles

  • Dependability
  • Adaptability/Flexibility
  • Integrity
  • Leadership
  • Self Control
  • Cooperation

Values

  • Independence
  • Support
  • Working Conditions

Abilities

  • Verbal
  • Ideas and Logic

This is what Postmasters & Mail Superintendents across the country typically make.

$38.01 / hour
$79,060 /year

Entry Level

$42.63 / hour
$88,670 /year

Median Level

$50.45 / hour
$104,940 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Below Average

Please be sure to verify the outlook of this occupation with your instructor.

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