Online Merchants

Also Called: Online Services Manager

What Online Merchants do

Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
  • Receive and process payments from customers, using electronic transaction services.
  • Create, manage, or automate orders or invoices, using order management or invoicing software.
Industry Areas:

Finance and Business

Expand For Additional Details

Work Context

  • Electronic Mail
  • Indoors, Environmentally Controlled
  • Telephone
  • Freedom to Make Decisions
  • Face-to-Face Discussions

Tools

  • Pen or flash drive
  • Band printers
  • Magnetic stripe readers and encoders
  • Laser fax machine
  • Dot matrix printers

Technology

Web platform development software
AJAX
Apache Struts
Graphics or photo imaging software
Adobe Systems Adobe Photoshop
JamBoard
Point of sale POS software
CCBill
Square

The Education & Training You Need

Skills

  • Reading Comprehension
  • Active Listening
  • Critical Thinking
  • Speaking
  • Persuasion

Knowledge

Arts and Humanities
English language
Business
sales and marketing
customer service
Communications
multimedia
Engineering and Technology
computers and electronics

Education

  • 41% Bachelor's degree
  • 33% High school diploma or equivalent
  • 12% Post-secondary certificate

Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Enterprising (Persuader)
  • Realistic (Doer)

Work Styles

  • Attention to Detail
  • Dependability
  • Initiative
  • Persistence
  • Integrity
  • Adaptability/Flexibility

Values

  • Independence
  • Achievement
  • Working Conditions

Abilities

  • Verbal
  • Ideas and Logic
  • Math

This is what Online Merchants across the country typically make.

$21.33 / hour
$44,370 /year

Entry Level

$38.26 / hour
$79,590 /year

Median Level

$67.45 / hour
$140,300 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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