Work Context
- Indoors, Environmentally Controlled
- Face-to-Face Discussions
- Electronic Mail
- Telephone
- Structured versus Unstructured Work
Tools
- Microfiche or microfilm viewers
- Photocopiers
- Bar code reader equipment
- Film projectors
- Scanners
Technology
- Data base user interface and query software
- FileMaker Pro
- Microsoft Access
- Presentation software
- Microsoft PowerPoint
- Library software
- Online Computer Library Center OCLC
- WebClarity Software BookWhere