First-Line Supervisors of Food Preparation & Serving Workers

Also Called: Cafeteria Manager, Food Service Manager, Food Service Supervisor, Kitchen Manager

What First-Line Supervisors of Food Preparation & Serving Workers do

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Resolve customer complaints regarding food service.
  • Compile and balance cash receipts at the end of the day or shift.
Industry Areas:

Hospitality

Training Program Areas:

Culinary Arts • OCT-Only Hospitality

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Work Context

  • Indoors, Environmentally Controlled
  • Contact With Others
  • Physical Proximity
  • Deal With External Customers
  • Work With Work Group or Team

Tools

  • Bar code reader equipment
  • Point of sale POS terminal
  • Point of sale payment terminal
  • Paging controllers
  • Notebook computers

Technology

Data base user interface and query software
CBORD FoodService Suite
Data entry software
Word processing software
Evernote
Microsoft Word
Point of sale POS software
Intuit QuickBooks Point of Sale
ParTech PixelPoint POS

The Education & Training You Need

Skills

  • Coordination
  • Monitoring
  • Speaking
  • Active Listening
  • Service Orientation

Knowledge

Business
customer service
management
Manufactured or Agricultural Goods
food production
manufacture and distribution of products
Arts and Humanities
English language
Education and Training
teaching and course design

Education

  • 44% High school diploma or equivalent
  • 37% Less than high school diploma
  • 10% Post-secondary certificate

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Enterprising (Persuader)
  • Realistic (Doer)

Work Styles

  • Stress Tolerance
  • Dependability
  • Cooperation
  • Leadership
  • Self Control
  • Integrity

Values

  • Relationships
  • Support
  • Independence

Abilities

  • Verbal
  • Ideas and Logic
  • Attention
  • Math

This is what First-Line Supervisors of Food Preparation & Serving Workers across the country typically make.

$13.86 / hour
$28,830 /year

Entry Level

$18.52 / hour
$38,520 /year

Median Level

$29.96 / hour
$62,320 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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