Fast Food & Counter Workers

Also Called: Cafe Server, Food Server, Food Service Worker, Prep Cook (Preparation Cook)

What Fast Food & Counter Workers do

Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

  • Communicate with customers regarding orders, comments, and complaints.
  • Accept payment from customers, and make change as necessary.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Industry Areas:

Hospitality

Expand For Additional Details

Work Context

  • Spend Time Standing
  • Contact With Others
  • Face-to-Face Discussions
  • Work With Work Group or Team
  • Deal With External Customers

Tools

  • Commercial use ranges
  • Bar code reader equipment
  • Commercial use food slicers
  • Commercial use food warmers
  • Magnetic stripe readers and encoders

Technology

Data base user interface and query software
Data entry software
Menu and nutrition database software
Computer based training software
Quizlet
Point of sale POS software
Foodman Home-Delivery
Plexis Software Plexis POS

The Education & Training You Need

Skills

  • Active Listening
  • Service Orientation
  • Speaking
  • Social Perceptiveness

Knowledge

Business
customer service
sales and marketing
Manufactured or Agricultural Goods
food production
manufacture and distribution of products
Arts and Humanities
English language
Safety and Government
public safety and security

Experience

Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

Work Styles

  • Dependability
  • Self Control
  • Stress Tolerance
  • Cooperation
  • Adaptability/Flexibility
  • Attention to Detail

Values

  • Relationships
  • Support

Abilities

  • Verbal
  • Attention

This is what Fast Food & Counter Workers across the country typically make.

$10.67 / hour
$22,190 /year

Entry Level

$14.20 / hour
$29,540 /year

Median Level

$17.73 / hour
$36,880 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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