Waiters & Waitresses

Also Called: Food Server, Server, Waiter, Waitress

What Waiters & Waitresses do

Take orders and serve food and beverages to patrons at tables in dining establishment.

  • Take orders from patrons for food or beverages.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Industry Areas:

Hospitality

Training Program Areas:

Culinary Arts • Hotel & Lodging • OCT-Only Hospitality

Expand For Additional Details

Work Context

  • Contact With Others
  • Spend Time Walking and Running
  • Spend Time Standing
  • Indoors, Environmentally Controlled
  • Physical Proximity

Tools

  • Point of sale POS terminal
  • Bar code reader equipment
  • Commercial use cutlery
  • Paging controllers
  • Magnetic stripe readers and encoders

Technology

Web page creation and editing software
Facebook
Instant messaging software
Blink
Point of sale POS software
Hospitality Control Solutions Aloha Point-of-Sale
Intuit QuickBooks Point of Sale

The Education & Training You Need

Skills

  • Active Listening
  • Service Orientation
  • Speaking
  • Social Perceptiveness
  • Coordination

Knowledge

Business
customer service
sales and marketing
Arts and Humanities
English language
Manufactured or Agricultural Goods
food production

Education

  • 57% High school diploma or equivalent
  • 28% Less than high school diploma
  • 7% Bachelor's degree

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Enterprising (Persuader)
  • Social (Helper)

Work Styles

  • Dependability
  • Attention to Detail
  • Self Control
  • Cooperation
  • Stress Tolerance
  • Social Orientation

Values

  • Relationships
  • Support
  • Achievement

Abilities

  • Verbal
  • Attention
  • Endurance

This is what Waiters & Waitresses across the country typically make.

$8.94 / hour
$18,600 /year

Entry Level

$15.36 / hour
$31,940 /year

Median Level

$28.89 / hour
$60,100 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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