Hosts & Hostesses, Restaurant, Lounge, & Coffee Shop

Also Called: Greeter, Host, Hostess

What Hosts & Hostesses, Restaurant, Lounge, & Coffee Shop do

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Greet guests and seat them at tables or in waiting areas.
Industry Areas:

Hospitality

Training Program Areas:

Culinary Arts • Hotel & Lodging • OCT-Only Hospitality

Expand For Additional Details

Work Context

  • Contact With Others
  • Spend Time Standing
  • Work With Work Group or Team
  • Telephone
  • Face-to-Face Discussions

Tools

  • Carbonated beverage dispenser
  • Non carbonated beverage dispenser
  • Commercial use coffee or iced tea makers
  • Point of sale POS terminal
  • Special purpose telephones

Technology

Data base user interface and query software
Avenista Table Reservations
Data entry software
Point of sale POS software
Hospitality Control Solutions Aloha Point-of-Sale
Spreadsheet software
Microsoft Excel

The Education & Training You Need

Skills

  • Active Listening
  • Speaking
  • Service Orientation
  • Social Perceptiveness
  • Coordination

Knowledge

Business
customer service
sales and marketing
Arts and Humanities
English language
Manufactured or Agricultural Goods
food production
Math and Science
arithmetic, algebra, geometry, calculus, or statistics

Education

  • 62% High school diploma or equivalent
  • 32% Less than high school diploma
  • 6% Bachelor's degree

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Enterprising (Persuader)
  • Social (Helper)

Work Styles

  • Cooperation
  • Stress Tolerance
  • Self Control
  • Dependability
  • Social Orientation
  • Adaptability/Flexibility

Values

  • Relationships
  • Support
  • Achievement

Abilities

  • Verbal
  • Attention

This is what Hosts & Hostesses, Restaurant, Lounge, & Coffee Shop across the country typically make.

$10.35 / hour
$21,530 /year

Entry Level

$14.05 / hour
$29,220 /year

Median Level

$18.67 / hour
$38,830 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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