Ushers, Lobby Attendants, & Ticket Takers

Also Called: Lobby Attendant, Ticket Taker, Usher, Visitor Services Representative

What Ushers, Lobby Attendants, & Ticket Takers do

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

  • Greet patrons attending entertainment events.
  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  • Clean facilities.
Industry Areas:

Hospitality Retail Sales and Services

Training Program Areas:

Hotel & Lodging • OCT-Only Hospitality • OCT-Only Retail Sales & Service • Retail Sales

Expand For Additional Details

Work Context

  • Contact With Others
  • Indoors, Environmentally Controlled
  • Face-to-Face Discussions
  • Deal With External Customers
  • Physical Proximity

Tools

  • Flashlight
  • Emergency medical services first aid kits
  • Bar code reader equipment
  • Electronic charts or maps or atlases
  • Two way radios

Technology

Spreadsheet software
Microsoft Excel
Operating system software
Microsoft Windows Mobile
Optical character reader OCR or scanning software
Ticket Alternative Express Entry
Ticket scanning software

The Education & Training You Need

Skills

  • Social Perceptiveness
  • Service Orientation
  • Speaking
  • Active Listening
  • Coordination

Knowledge

Business
customer service
Arts and Humanities
English language
Safety and Government
public safety and security
Communications
multimedia

Education

  • 61% High school diploma or equivalent
  • 33% Less than high school diploma
  • 3% Associate's degree

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Enterprising (Persuader)
  • Social (Helper)

Work Styles

  • Self Control
  • Cooperation
  • Social Orientation
  • Dependability
  • Integrity
  • Concern for Others

Values

  • Relationships
  • Support
  • Independence

Abilities

  • Verbal
  • Attention

This is what Ushers, Lobby Attendants, & Ticket Takers across the country typically make.

$10.45 / hour
$21,730 /year

Entry Level

$14.32 / hour
$29,780 /year

Median Level

$18.16 / hour
$37,780 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Average

Please be sure to verify the outlook of this occupation with your instructor.

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