Baggage Porters & Bellhops

Also Called: Bell Captain, Bellman, Skycap, Valet

What Baggage Porters & Bellhops do

Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

  • Receive and mark baggage by completing and attaching claim checks.
  • Greet incoming guests and escort them to their rooms.
  • Transport guests about premises and local areas, or arrange for transportation.
Industry Areas:

Hospitality Retail Sales and Services Transportation

Training Program Areas:

Hotel & Lodging • OCT-Only Hospitality • OCT-Only Retail Sales & Service • OCT-Only Transportation • Retail Sales • Transportation Office Support

Expand For Additional Details

Work Context

  • Outdoors, Exposed to Weather
  • In an Enclosed Vehicle or Equipment
  • Indoors, Environmentally Controlled
  • Contact With Others
  • Deal With External Customers

Tools

  • Paging controllers
  • Automobiles or cars
  • Notebook computers
  • Golf carts
  • Minivans or vans

Technology

Office suite software
Corel WordPerfect Office Suite
Microsoft Office
Spreadsheet software
Microsoft Excel
Electronic mail software
Microsoft Outlook

The Education & Training You Need

Skills

  • Service Orientation
  • Active Listening
  • Speaking
  • Coordination
  • Critical Thinking

Knowledge

Business
customer service
Arts and Humanities
English language
Safety and Government
public safety and security
Transportation
movement of people or goods by air, rail, sea, or road

Education

  • 42% Less than high school diploma
  • 41% High school diploma or equivalent
  • 9% Some college, no degree

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Realistic (Doer)

Work Styles

  • Dependability
  • Attention to Detail
  • Integrity
  • Self Control
  • Concern for Others
  • Cooperation

Values

  • Relationships
  • Support
  • Independence

Abilities

  • Verbal
  • Attention
  • Endurance

This is what Baggage Porters & Bellhops across the country typically make.

$11.88 / hour
$24,710 /year

Entry Level

$16.75 / hour
$34,840 /year

Median Level

$22.89 / hour
$47,610 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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