Counter & Rental Clerks

Also Called: Counter Clerk, Rental Agent, Rental Sales Representative, Video Clerk

What Counter & Rental Clerks do

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.
Industry Areas:

Finance and Business Hospitality Retail Sales and Services

Training Program Areas:

Hotel & Lodging • OCT-Only Finance & Business • OCT-Only Hospitality • OCT-Only Retail Sales & Service • Office Administration • Retail Sales

Expand For Additional Details

Work Context

  • Face-to-Face Discussions
  • Telephone
  • Contact With Others
  • Indoors, Environmentally Controlled
  • Work With Work Group or Team

Tools

  • Security cameras
  • Bar code reader equipment
  • Magnetic stripe readers and encoders
  • Hand trucks or accessories
  • Screwdrivers

Technology

Data base user interface and query software
Database software
Oracle software
Presentation software
Microsoft PowerPoint
Spreadsheet software
Microsoft Excel

The Education & Training You Need

Skills

  • Active Listening
  • Service Orientation
  • Speaking
  • Reading Comprehension
  • Critical Thinking

Knowledge

Business
customer service
administrative services
Arts and Humanities
English language
Math and Science
arithmetic, algebra, geometry, calculus, or statistics

Education

  • 56% High school diploma or equivalent
  • 20% Bachelor's degree
  • 13% Some college, no degree

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Enterprising (Persuader)

Work Styles

  • Attention to Detail
  • Dependability
  • Self Control
  • Cooperation
  • Integrity
  • Stress Tolerance

Values

  • Relationships
  • Support
  • Independence

Abilities

  • Verbal
  • Ideas and Logic

This is what Counter & Rental Clerks across the country typically make.

$13.14 / hour
$27,330 /year

Entry Level

$17.98 / hour
$37,400 /year

Median Level

$28.65 / hour
$59,600 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Below Average

Please be sure to verify the outlook of this occupation with your instructor.

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