Work Context
- Telephone
- Contact With Others
- Electronic Mail
- Face-to-Face Discussions
- Importance of Being Exact or Accurate
Tools
- Mainframe console or dumb terminals
- Desktop calculator
- Personal computers
Technology
- Data base user interface and query software
- Corporate Information Factory CIF
- Data entry software
- Presentation software
- Microsoft PowerPoint
- Electronic mail software
- Email software
- IBM Lotus Notes