Cargo & Freight Agents

Also Called: Cargo Agent, Drop Shipment Clerk, Logistics Service Representative

High School Diploma/GED

usually needed

Not Available
(Students Only)
Match Percentage

$36,520

Entry Salary

Bright

Job outlook

What Cargo & Freight Agents do

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

  • Advise clients on transportation and payment methods.
  • Track delivery progress of shipments.
  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
Industry Areas:

Finance and Business • Transportation

Training Program Areas:

Accounting Services • Material Distribution Operations • OCT-Only Finance & Business • OCT-Only Transportation • Office Administration • Transportation Office Support

Expand For Additional Details

Work Context

  • Electronic Mail
  • Telephone
  • Contact With Others
  • Structured versus Unstructured Work
  • Face-to-Face Discussions

Tools

  • Ground power units for aircraft
  • Air conditioners
  • Wrapping machinery
  • Cargo trucks
  • Pry bars

Technology

Office suite software
Corel WordPerfect Office Suite
Microsoft Office
Presentation software
Microsoft PowerPoint
Mobile location based services software
Transportation management software
Web-based dispatch software

The Education & Training You Need

Skills

  • Speaking
  • Active Listening
  • Critical Thinking
  • Monitoring
  • Service Orientation

Knowledge

Transportation
movement of people or goods by air, rail, sea, or road
Business
customer service
administrative services
Arts and Humanities
English language
Math and Science
geography

Education

  • 93% High school diploma or equivalent
  • 6% Associate's degree
  • 2% Some college, no degree

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are some related occupations at different educational levels?


Job Training Match

Cargo & Freight Agents Currently Selected

Educational Level

High School Diploma or Equivalent

Travel Guides

Educational Level

Post-secondary, non-degree

 Job Training Match

Executive Secretaries & Executive Administrative Assistants

Educational Level

Associate's Degree

Agents & Business Managers of Artists, Performers, & Athletes

Educational Level

Bachelor's Degree

Business Teachers, Postsecondary

Educational Level

Advanced Degree

What are your training options on the pathway to this occupation?

Advanced Training

  • Atlanta - Job Corps

    Atlanta, Georgia

  • Excelsior Springs - Job Corps

    Excelsior Springs, Missouri

ACT & College

  • ABC Adult School

    Cerritos, CA

  • Adams State University

    Alamosa, CO

Apprenticeships

Earn while you learn. Apprenticeships combines paid training & specialized classes to help workers enter highly skilled occupations. Click here for to locate an apprenticeship near you.

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Are You a Good Fit?

Occupation Traits

    • Conventional (Organizer)
    • Enterprising (Persuader)
    • Realistic (Doer)

Work Styles

  • Attention to Detail
  • Stress Tolerance
  • Integrity
  • Cooperation
  • Dependability
  • Self Control

Values

  • Relationships
  • Support
  • Independence

Abilities

  • Verbal
  • Ideas and Logic

This is what Cargo & Freight Agents across the country typically make.

$17.56 / hour
$36,520 /year

Entry Level

$23.24 / hour
$48,330 /year

Median Level

$35.01 / hour
$72,820 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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