Computer Network Support Specialists

Also Called: Network Specialist, Network Technical Analyst, Network Technician

What Computer Network Support Specialists do

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
Industry Areas:

Information Technology

Training Program Areas:

Computer Networking/CISCO • Computer Technician • OCT-Only Information Technology

Expand For Additional Details

Work Context

  • Electronic Mail
  • Telephone
  • Indoors, Environmentally Controlled
  • Face-to-Face Discussions
  • Contact With Others

Tools

  • Network analyzers
  • Computer servers
  • Circuit tester
  • Photocopiers
  • Hard disk arrays

Technology

Network monitoring software
Nagios
Wireshark
Presentation software
Microsoft PowerPoint
Operating system software
Microsoft Windows Server
Red Hat Enterprise Linux

The Education & Training You Need

Skills

  • Critical Thinking
  • Active Listening
  • Judgment and Decision Making
  • Reading Comprehension
  • Active Learning

Knowledge

Engineering and Technology
computers and electronics
product and service development
Communications
telecommunications
multimedia
Business
customer service
management
Arts and Humanities
English language

Education

  • 47% Bachelor's degree
  • 22% Associate's degree
  • 14% Some college, no degree

Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Enterprising (Persuader)
  • Realistic (Doer)

Work Styles

  • Cooperation
  • Analytical Thinking
  • Attention to Detail
  • Dependability
  • Integrity
  • Adaptability/Flexibility

Values

  • Achievement
  • Support
  • Working Conditions

Abilities

  • Verbal
  • Ideas and Logic

This is what Computer Network Support Specialists across the country typically make.

$21.95 / hour
$45,660 /year

Entry Level

$34.39 / hour
$71,530 /year

Median Level

$58.61 / hour
$121,920 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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