Work Context
- Electronic Mail
- Contact With Others
- Face-to-Face Discussions
- Telephone
- Work With Work Group or Team
Tools
- Photocopiers
- Notebook computers
- Laser printers
- Special purpose telephones
- Laser fax machine
Technology
- Data base user interface and query software
- Microsoft Access
- Student information systems SIS
- Computer based training software
- EasyCBM
- Spreadsheet software
- Microsoft Excel