Gambling Surveillance Officers & Gambling Investigators

Also Called: Surveillance Agent, Surveillance Observer, Surveillance Officer, Surveillance Operator

What Gambling Surveillance Officers & Gambling Investigators do

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Industry Areas:

Homeland Security

Training Program Areas:

OCT-Only Homeland Security • Security & Protective Services

Expand For Additional Details

Work Context

  • Indoors, Environmentally Controlled
  • Telephone
  • Importance of Being Exact or Accurate
  • Spend Time Sitting
  • Face-to-Face Discussions

Tools

  • Two way radios
  • Security cameras
  • Poker or slot machines
  • Alarm systems
  • Closed circuit television CCTV system

Technology

Spreadsheet software
Microsoft Excel
Presentation software
Microsoft PowerPoint
Data base user interface and query software
FileMaker Pro
iView Systems

The Education & Training You Need

Skills

  • Monitoring
  • Critical Thinking
  • Speaking
  • Judgment and Decision Making
  • Active Listening

Knowledge

Arts and Humanities
English language
Safety and Government
public safety and security
Engineering and Technology
computers and electronics
Math and Science
arithmetic, algebra, geometry, calculus, or statistics

Education

  • 84% High school diploma or equivalent
  • 6% Post-secondary certificate
  • 5% Associate's degree

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Enterprising (Persuader)
  • Realistic (Doer)

Work Styles

  • Integrity
  • Cooperation
  • Attention to Detail
  • Stress Tolerance
  • Dependability
  • Self Control

Values

  • Independence
  • Support
  • Achievement

Abilities

  • Verbal
  • Attention
  • Visual Understanding
  • Ideas and Logic

This is what Gambling Surveillance Officers & Gambling Investigators across the country typically make.

$14.32 / hour
$29,790 /year

Entry Level

$18.85 / hour
$39,210 /year

Median Level

$27.82 / hour
$57,870 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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