What Medical Secretaries & Administrative Assistants do
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Industry Areas:
Finance and Business
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Health Care
Training Program Areas:
Health Unit Coordinator
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Insurance Claims Processor
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Medical Administrative Assistant
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Medical Office Support
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OCT-Only Finance & Business
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OCT-Only Health Care
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OCT-Only Transportation
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Office Administration
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Transportation Office Support