Work Context
- Contact With Others
- Deal With External Customers
- Face-to-Face Discussions
- Importance of Being Exact or Accurate
- Telephone
Tools
- Biometric identification equipment
- Multi function printers
- Mainframe console or dumb terminals
- Eye charts or vision cards
- Bar code reader equipment
Technology
- Data base user interface and query software
- Database software
- Microsoft Access
- Presentation software
- Microsoft PowerPoint
- Spreadsheet software
- Microsoft Excel