First-Line Supervisors of Housekeeping & Janitorial Workers

Also Called: Environmental Services Supervisor (EVS), Executive Housekeeper, Housekeeping Supervisor, Maintenance Supervisor

What First-Line Supervisors of Housekeeping & Janitorial Workers do

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

  • Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
Industry Areas:

Hospitality

Training Program Areas:

Hotel & Lodging • OCT-Only Hospitality

Expand For Additional Details

Work Context

  • Face-to-Face Discussions
  • Work With Work Group or Team
  • Electronic Mail
  • Indoors, Environmentally Controlled
  • Telephone

Tools

  • Floor polishers
  • Laundry type washing machines
  • Carpet cleaning equipment
  • Floor washing machine
  • Masks or accessories

Technology

Data base user interface and query software
Data entry software
Microsoft Access
Presentation software
Microsoft PowerPoint
Electronic mail software
Email software
Microsoft Outlook

The Education & Training You Need

Skills

  • Management of Personnel Resources
  • Coordination
  • Monitoring
  • Speaking
  • Time Management

Knowledge

Business
customer service
management
Arts and Humanities
English language
Education and Training
teaching and course design
Safety and Government
public safety and security

Education

  • 43% High school diploma or equivalent
  • 19% Some college, no degree
  • 14% Associate's degree

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Enterprising (Persuader)
  • Realistic (Doer)

Work Styles

  • Leadership
  • Self Control
  • Attention to Detail
  • Dependability
  • Integrity
  • Cooperation

Values

  • Independence
  • Support
  • Working Conditions

Abilities

  • Verbal
  • Ideas and Logic

This is what First-Line Supervisors of Housekeeping & Janitorial Workers across the country typically make.

$15.90 / hour
$33,060 /year

Entry Level

$22.43 / hour
$46,650 /year

Median Level

$34.55 / hour
$71,870 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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