First-Line Supervisors of Retail Sales Workers

Also Called: Department Manager, Meat Department Manager, Shift Manager, Store Manager

High School Diploma/GED

usually needed

Not Available
(Students Only)
Match Percentage

$30,350

Entry Salary

Bright

Job outlook

What First-Line Supervisors of Retail Sales Workers do

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Industry Areas:

Automotive & Machine Repair • Finance and Business • Renewable Resources and Energy • Retail Sales and Services • Transportation

Training Program Areas:

Auto Collision • Automobile Technician • Landscaping • Landscaping (HBI) • Material Distribution Operations • OCT-Only Automotive & Machine Repair • OCT-Only Finance & Business • OCT-Only Renewable Resources & Energy • OCT-Only Retail Sales & Service • OCT-Only Transportation • Office Administration • Petroleum Technician • Retail Sales

Expand For Additional Details

Work Context

  • Face-to-Face Discussions
  • Contact With Others
  • Telephone
  • Work With Work Group or Team
  • Indoors, Environmentally Controlled

Tools

  • Magnetic stripe readers and encoders
  • Electronic funds transfer point of sale equipment
  • Security cameras
  • Point of sale payment terminal
  • Bar code reader equipment

Technology

Data base user interface and query software
Oracle software
Yardi
Video creation and editing software
Apple Final Cut Pro
YouTube
Point of sale POS software
CyberMatrix POS
Plexis Software Plexis POS

The Education & Training You Need

Skills

  • Active Listening
  • Service Orientation
  • Speaking
  • Coordination
  • Critical Thinking

Knowledge

Business
customer service
management
Arts and Humanities
English language
Education and Training
teaching and course design
Engineering and Technology
computers and electronics

Education

  • 52% High school diploma or equivalent
  • 19% Associate's degree
  • 14% Less than high school diploma

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are some related occupations at different educational levels?


Job Training Match

First-Line Supervisors of Retail Sales Workers Currently Selected

Educational Level

High School Diploma or Equivalent

Travel Guides

Educational Level

Post-secondary, non-degree

 Job Training Match

Executive Secretaries & Executive Administrative Assistants

Educational Level

Associate's Degree

Agents & Business Managers of Artists, Performers, & Athletes

Educational Level

Bachelor's Degree

Business Teachers, Postsecondary

Educational Level

Advanced Degree

What are your training options on the pathway to this occupation?

Advanced Training

  • Clearfield - Job Corps

    Clearfield, Utah

  • Earle C. Clements - Job Corps

    Morganfield, Kentucky

ACT & College

  • Adams State University

    Alamosa, CO

  • Adirondack Community College

    Queensbury, NY

Apprenticeships

Earn while you learn. Apprenticeships combines paid training & specialized classes to help workers enter highly skilled occupations. Click here for to locate an apprenticeship near you.

Military

The Military offers exciting career opportunities that align with your interests. Click here to explore military careers and find a recruiter near you.

Are You a Good Fit?

Occupation Traits

    • Conventional (Organizer)
    • Enterprising (Persuader)
    • Social (Helper)

Work Styles

  • Integrity
  • Stress Tolerance
  • Cooperation
  • Leadership
  • Dependability
  • Adaptability/Flexibility

Values

  • Independence
  • Relationships
  • Support

Abilities

  • Verbal
  • Ideas and Logic

This is what First-Line Supervisors of Retail Sales Workers across the country typically make.

$14.59 / hour
$30,350 /year

Entry Level

$22.47 / hour
$46,730 /year

Median Level

$36.71 / hour
$76,350 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

Search Jobs