Work Context
- Electronic Mail
- Telephone
- Contact With Others
- Deal With External Customers
- Face-to-Face Discussions
Tools
- Notebook computers
- Personal digital assistant PDAs or organizers
- Special purpose telephones
- Desktop computers
- Personal computers
Technology
- Desktop publishing software
- Adobe Systems Adobe InDesign
- Microsoft Publisher
- Presentation software
- Microsoft PowerPoint
- Electronic mail software
- Email software
- Microsoft Outlook