Secretaries & Administrative Assistants

Also Called: Administrative Assistant (Admin Assistant), Administrative Secretary (Admin Secretary), Office Assistant, Secretary

High School Diploma/GED

usually needed

Not Available
(Students Only)
Match Percentage

$30,280

Entry Salary

Bright

Job outlook

What Secretaries & Administrative Assistants do

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.
Industry Areas:

Finance and Business • Transportation

Training Program Areas:

Legal Assistant • OCT-Only Finance & Business • OCT-Only Transportation • Office Administration • Transportation Office Support

Expand For Additional Details

Work Context

  • Telephone
  • Contact With Others
  • Electronic Mail
  • Face-to-Face Discussions
  • Work With Work Group or Team

Tools

  • Photocopiers
  • Scanners
  • Notebook computers
  • Personal digital assistant PDAs or organizers
  • Special purpose telephones

Technology

Enterprise resource planning ERP software
Microsoft Dynamics GP
NetSuite ERP
Data base user interface and query software
Blackboard software
Yardi
Video conferencing software
Cisco Systems Webex
Google Meet

The Education & Training You Need

Skills

  • Active Listening
  • Speaking
  • Reading Comprehension
  • Writing
  • Service Orientation

Knowledge

Business
administrative services
customer service
Arts and Humanities
English language
Engineering and Technology
computers and electronics

Education

  • 50% High school diploma or equivalent
  • 22% Associate's degree
  • 11% Bachelor's degree

Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

What are some related occupations at different educational levels?


Job Training Match

Secretaries & Administrative Assistants Currently Selected

Educational Level

High School Diploma or Equivalent

Travel Guides

Educational Level

Post-secondary, non-degree

 Job Training Match

Executive Secretaries & Executive Administrative Assistants

Educational Level

Associate's Degree

Agents & Business Managers of Artists, Performers, & Athletes

Educational Level

Bachelor's Degree

Business Teachers, Postsecondary

Educational Level

Advanced Degree

What are your training options on the pathway to this occupation?

Advanced Training

  • Atlanta - Job Corps

    Atlanta, Georgia

  • Excelsior Springs - Job Corps

    Excelsior Springs, Missouri

ACT & College

  • Abraham Baldwin Agricultural College

    Tifton, GA

  • Acadiana Technical College-Lafayette Campus

    Lafayette, LA

Apprenticeships

Earn while you learn. Apprenticeships combines paid training & specialized classes to help workers enter highly skilled occupations. Click here for to locate an apprenticeship near you.

Military

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Are You a Good Fit?

Occupation Traits

    • Conventional (Organizer)
    • Enterprising (Persuader)

Work Styles

  • Attention to Detail
  • Integrity
  • Cooperation
  • Dependability
  • Concern for Others
  • Self Control

Values

  • Support
  • Relationships
  • Working Conditions

Abilities

  • Verbal
  • Attention

This is what Secretaries & Administrative Assistants across the country typically make.

$14.56 / hour
$30,280 /year

Entry Level

$21.29 / hour
$44,280 /year

Median Level

$29.97 / hour
$62,340 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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