Telecommunications Equipment Installers & Repairers

Also Called: Central Office Technician, Install and Repair Technician, Service Technician, Telecommunications Technician

What Telecommunications Equipment Installers & Repairers do

Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

  • Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
Industry Areas:

Automotive & Machine Repair Construction Information Technology Renewable Resources and Energy

Training Program Areas:

Building Construction Technology • Computer Technician • Electrical • Facilities Maintenance • Network Cable Installation • OCT-Only Automotive & Machine Repair • OCT-Only Construction • OCT-Only Information Technology • OCT-Only Renewable Resources & Energy • Petroleum Technician • Smart Meter & Instrumentation Technician • Solar Energy • Stationary Engineering • Weatherization

Expand For Additional Details

Work Context

  • Electronic Mail
  • In an Enclosed Vehicle or Equipment
  • Frequency of Decision Making
  • Telephone
  • Contact With Others

Tools

  • Voice data video cable tester
  • GFI circuit testers
  • Circuit tester
  • Stripping tools
  • Multimeters

Technology

Spreadsheet software
Microsoft Excel
Presentation software
Microsoft PowerPoint
Analytical or scientific software
Fluke ClearSight Analyzer
Fluke Networks TechAdvisor Field Access System

The Education & Training You Need

Skills

  • Repairing
  • Troubleshooting
  • Critical Thinking
  • Operation Monitoring
  • Quality Control Analysis

Knowledge

Business
customer service
Communications
telecommunications
Engineering and Technology
computers and electronics
mechanical
Arts and Humanities
English language

Education

  • 43% High school diploma or equivalent
  • 21% Post-secondary certificate

Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Investigative (Thinker)
  • Realistic (Doer)

Work Styles

  • Dependability
  • Integrity
  • Attention to Detail
  • Cooperation
  • Adaptability/Flexibility
  • Analytical Thinking

Values

  • Support
  • Independence
  • Working Conditions

Abilities

  • Hand and Finger Use
  • Ideas and Logic
  • Verbal
  • Visual Understanding

This is what Telecommunications Equipment Installers & Repairers across the country typically make.

$18.44 / hour
$38,360 /year

Entry Level

$29.46 / hour
$61,270 /year

Median Level

$44.10 / hour
$91,740 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Below Average

Please be sure to verify the outlook of this occupation with your instructor.

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