Flight Attendants

Also Called: Flight Attendant, In-Flight Crew Member, Purser

What Flight Attendants do

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Administer first aid to passengers in distress.
Industry Areas:

Transportation

Training Program Areas:

OCT-Only Transportation • Transportation Office Support

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Work Context

  • Work With Work Group or Team
  • Contact With Others
  • Physical Proximity
  • Sounds, Noise Levels Are Distracting or Uncomfortable
  • Freedom to Make Decisions

Tools

  • Aircraft escape or ejection systems
  • Aircraft oxygen equipment
  • Cool containers
  • Lifeboats or liferafts
  • Life vests or preservers

Technology

Spreadsheet software
Microsoft Excel
Presentation software
Microsoft PowerPoint
Calendar and scheduling software
SBS International Maestro Suite
ValtamTech Flight Crew Log

The Education & Training You Need

Skills

  • Speaking
  • Service Orientation
  • Social Perceptiveness
  • Active Listening
  • Coordination

Knowledge

Business
customer service
Safety and Government
public safety and security
Transportation
movement of people or goods by air, rail, sea, or road
Arts and Humanities
English language

Education

  • 33% Some college, no degree
  • 30% High school diploma or equivalent
  • 26% Associate's degree

Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

What are your training options on the pathway to this occupation?

Are You a Good Fit?

Occupation Traits

  • Conventional (Organizer)
  • Enterprising (Persuader)
  • Social (Helper)

Work Styles

  • Self Control
  • Concern for Others
  • Social Orientation
  • Stress Tolerance
  • Adaptability/Flexibility
  • Cooperation

Values

  • Relationships
  • Support
  • Working Conditions

Abilities

  • Verbal
  • Ideas and Logic
  • Attention

This is what Flight Attendants across the country typically make.

$19.03 / hour
$39,580 /year

Entry Level

$32.87 / hour
$68,370 /year

Median Level

$50.05 / hour
$104,100 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Bright

Please be sure to verify the outlook of this occupation with your instructor.

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