Claims Adjusters, Examiners, & Investigators

Also Called: Claims Adjuster, Claims Analyst, Claims Examiner, Claims Representative

Bachelor's Degree

usually needed

Not Available
(Students Only)
Match Percentage

$47,390

Entry Salary

Below Average

Job outlook

What Claims Adjusters, Examiners, & Investigators do

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

  • Examine claims forms and other records to determine insurance coverage.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
Industry Areas:

Finance and Business • Homeland Security • Transportation

Expand For Additional Details

Work Context

  • Electronic Mail
  • Telephone
  • Letters and Memos
  • Frequency of Decision Making
  • Contact With Others

Tools

  • Portable data input terminals
  • Automotive computer systems
  • Theodolites
  • Personal digital assistant PDAs or organizers
  • Measuring wheels for distance

Technology

Computer aided design CAD software
4n6xprt Systems StiffCalcs
Visual Statement Investigator Suite
Presentation software
Microsoft PowerPoint
Document management software
Document management system software
InSystems Calligo Document Management System

The Education & Training You Need

Skills

  • Critical Thinking
  • Reading Comprehension
  • Active Listening
  • Speaking
  • Negotiation

Knowledge

Business
customer service
administrative services
Arts and Humanities
English language
Safety and Government
law and government
Math and Science
arithmetic, algebra, geometry, calculus, or statistics

Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

What are some related occupations at different educational levels?


Job Training Match

Credit Authorizers, Checkers, & Clerks

Educational Level

High School Diploma or Equivalent

 Job Training Match

Dental Assistants

Educational Level

Post-secondary, non-degree

 Job Training Match

Compliance Officers

Educational Level

Associate's Degree

 Job Training Match

Claims Adjusters, Examiners, & Investigators Currently Selected

Educational Level

Bachelor's Degree

Athletic Trainers

Educational Level

Advanced Degree

What are your training options on the pathway to this occupation?

Advanced Training

There are currently no advanced training opportunities for this career.

ACT & College

  • Adult and Community Education-Hudson

    Columbus, OH

  • Adventist University of Health Sciences

    Orlando, FL

Apprenticeships

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Are You a Good Fit?

Occupation Traits

Work Styles

  • Integrity
  • Dependability
  • Attention to Detail
  • Stress Tolerance
  • Self Control
  • Independence

Values

  • Support
  • Independence
  • Working Conditions

Abilities

  • Verbal
  • Ideas and Logic
  • Math

This is what Claims Adjusters, Examiners, & Investigators across the country typically make.

$22.79 / hour
$47,390 /year

Entry Level

$36.08 / hour
$75,050 /year

Median Level

$50.69 / hour
$105,440 /year

Experienced Level

Income information reflects a regional average.
Income information reflects a national average.

This career’s National Job Outlook is

Below Average

Please be sure to verify the outlook of this occupation with your instructor.

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